Your Right to Data Deletion
At Wittz, we respect your privacy and your right to control your personal data. You can request deletion of your account and all associated data at any time.
What Data Will Be Deleted?
When you request account deletion, the following data will be permanently removed:
- Your profile information (username, email, avatar)
- Game history and statistics
- Achievements and progress
- Friend lists and social connections
- In-app purchase records (where applicable)
- All user-generated content (phrases, votes, etc.)
How to Delete Your Account
Method 1: In-App Deletion (Recommended)
- Open the Wittz app
- Go to Settings (gear icon)
- Tap "Privacy & Security"
- Scroll down to the "Data Management" section
- Tap "Delete My Account"
- Confirm your decision twice (two confirmation prompts for safety)
- Your account and all associated data will be permanently deleted immediately
Method 2: Email Request
If you cannot access the app, send an email to:
Email: support@wittz.app
Subject: Account Deletion Request
Include:
- Your registered email address
- Your username (if you remember it)
- Reason for deletion (optional)
We will process your request within 30 days and send you a confirmation email.
Important Notes
- Permanent Action: Account deletion is permanent and cannot be undone
- Data Retention: Some data may be retained for legal or security purposes (e.g., transaction records for tax compliance)
- Third-Party Services: If you signed in with Google, Apple, or Facebook, you may need to revoke app access from those platforms separately
- Active Subscriptions: Cancel any active subscriptions before deleting your account to avoid future charges
Data Retention Period
After account deletion:
- Immediate: Your profile becomes inaccessible
- 30 days: All personal data is permanently deleted from our servers
- 90 days: Backup copies are purged from our backup systems
Some anonymized analytics data may be retained indefinitely for service improvement purposes, but this data cannot be linked back to you.